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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth McDowell

April 25, 2025

5  out of  5
rating by Elizabeth McDowell
"Cassidy’s office is always so polite and they handle everything as quickly as possible. Asher has helped me save a lot of money!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brett Ballew

April 18, 2025

5  out of  5
rating by Brett Ballew
"Great customer service and saved us so much money!!!"
We responded:
"Thank you Brett! We are happy to have you as a new customer and appreciate your trust in us! "
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Michael Bolden

April 16, 2025

5  out of  5
rating by Michael Bolden
"I was assisted by Lydia from State Farm and was extremely helpful. She made it super easy for me to get the information needed. Highly recommend!"
We responded:
"Thank you, Michael! We appreciate your trust in us! "
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Rick Pruitt

April 14, 2025

5  out of  5
rating by Rick Pruitt
"Very helpful,friendly, and knowledgeable.."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michael Middleton

April 7, 2025

5  out of  5
rating by Michael Middleton
"Polite and professional. Thank you."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alicia Scroggins

April 7, 2025

5  out of  5
rating by Alicia Scroggins
"Asher was great. Very friendly and informative."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mr. Alpha

April 2, 2025

5  out of  5
rating by Mr. Alpha
"Easy , quick . Saved a lot of money and extra benefits !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Elizabeth Jean

March 28, 2025

5  out of  5
rating by Elizabeth Jean
"Asher was very professional and polite! He got our quotes in a timely manner and even gave options for different levels of coverage! I highly recommend him! State Farm for car insurance has always been great for us, I’ve had it for on and off over 10 years. Anytime I try another company I always end up coming back."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Asher provided you with excellent service and options that met your needs. It's wonderful to know that you've had a positive experience with State Farm over the years, and we appreciate your loyalty. If you ever have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Cecil Abernathy

March 27, 2025

5  out of  5
rating by Cecil Abernathy
"If was a very good experience"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Keleshia Jones

March 21, 2025

5  out of  5
rating by Keleshia Jones
"Very professional and friendly. Thank you Lydia."
We responded:
"Thank you, Keleshia! We greatly appreciate your business and are so happy to hear you enjoyed your experience with Lydia! Please let us know how we can serve you further! "
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Braxton strawder

March 13, 2025

5  out of  5
rating by Braxton strawder
"I recently purchased auto insurance from Cassidy Chandler State Farm, and had a great experience! The agent Mr. Asher was very knowledgeable and patient answering all of my questions, and helping me find the best coverage at a great price. Ms. Chandler is also very kind and takes care of her customers, as simple as a complimentary phone call to make sure I was happy with my new coverage. I highly recommend the team at Cassidy Chandler State Farm!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Asher and Cassidy. Providing knowledgeable and attentive service is our top priority, and it's great to know that we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you in the future. If you have any more questions or need further assistance, don’t hesitate to reach out!"
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Joey Collier

March 11, 2025

5  out of  5
rating by Joey Collier
"Very easy to work with and had great prices, Asher was very friendly and explained the policy well."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you found our services easy to work with and that Asher provided you with friendly and clear explanations of the policy. We always strive to offer competitive pricing and excellent customer service!"
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margarita lockett

March 4, 2025

5  out of  5
rating by margarita lockett
"Cassidy was very helpful and pleasant. Would highly recommend using State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ed Campbell

February 24, 2025

5  out of  5
rating by Ed Campbell
"Very professional and courteous company, I'm very happy with my dealings with them. Highly recommend. Lydia made my experience very pleasant and so easy for me to switch."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team, especially with Lydia. Providing professional and courteous service is our top priority, and it’s wonderful to know that we made your switching process easy and pleasant."
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SHERRY LYNN

February 18, 2025

5  out of  5
rating by SHERRY LYNN
"I'm new to this State Farm, they have been very informative of my coverage. I've contacted many insurance companies for the best rates and I believe I'm getting that with Cassidy Chandler and her team."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mary J Rainwater

February 17, 2025

5  out of  5
rating by Mary J Rainwater
"I was able to complete my transfer of vehicle insurance from my home. Every one I spoke with was very nice and professional. Lydia was the person who made the transfer happy. It was painless and very simple. Very elderly friendly in every way. I was dreading it but it was a breeze. I appreciate these hard working ladies who helped me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sandra Wood

January 27, 2025

5  out of  5
rating by Sandra Wood
"They are very helpful they have helped with all my questions explaining things to where I can understand them and to me that's very important I think it shows that they do care I will recommend State farm and give them a five-star review"
We responded:
"Thank you, Sandra! We make it our mission to help all of our customers understand their coverages and how they can work for you! I’m so glad we were able to help and we greatly appreciate your business! "
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Sierra Powell

January 20, 2025

5  out of  5
rating by Sierra Powell
"The staff is amazing they are always there to help I highly recommend them if anyone is looking for insurance"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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The River City Tribune

January 14, 2025

5  out of  5
rating by The River City Tribune
"Local agent that is committed to excellence, and serving her community! Highly recommended!"
We responded:
"Thank you so much for your kind review! It means a lot to me to be recognized for my commitment to excellence and service in our community. I’m grateful for your support and recommendation. If you ever need assistance or have any questions, please don’t hesitate to reach out."
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Brendon Muse

January 14, 2025

5  out of  5
rating by Brendon Muse
"Cassidy has been an excellent agent with great rates! As a roofer, I have seen first hand the care she provides to her clients! Always up front and takes the time to call her clients directly with status updates! #likeagoodneighbor"
We responded:
"Thank you so much for your fantastic review! I truly appreciate your kind words and am glad to hear that my commitment to my clients is recognized, especially from a professional like you in the roofing industry. Communication and transparency are so important to me, and I’m grateful for your support. If you ever need anything, feel free to reach out."
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sarah dempsey

January 9, 2025

5  out of  5
rating by sarah dempsey
"Great customer service and rates!"
We responded:
"Thank you for your 5-star review Sarah! My State Farm team and I are happy to be your good neighbor! "
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Lindsay Long

December 30, 2024

1  out of  5
rating by Lindsay Long
"Been with forever my bill goes up 15$ every 6 months"
We responded:
"As a small business, we strive to provide the best service possible, but our rates are determined by State Farm's corporate guidelines based on individual rating factors and the current market conditions for vehicle repair and replacement. We understand that this can be frustrating, and we encourage you to give our office a call so we can discuss your situation further and explore any options available to you. We truly appreciate your business and look forward to assisting you!"
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Nathan Ring

December 23, 2024

5  out of  5
rating by Nathan Ring
"10 out of 10 experience"
We responded:
"Thank you for the 10 out of 10 review! We're thrilled you had a great experience. We appreciate your support!"
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ACAP Ent

December 23, 2024

5  out of  5
rating by ACAP Ent
"Very respectable and answered all my questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our team respectful and helpful. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!"
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Terry Jackson

December 23, 2024

5  out of  5
rating by Terry Jackson
"Great professional experience 👍🏿"
We responded:
"Thanks for the awesome review! We're really glad you had a great experience. Your support means a lot to us!"